Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you can find a comprehensive Help section offering a plethora of how–to articles and regularly asked questions. They are contributed by our support team of knowledgeable technicians. Just fill in your question and our intelligent system will return the best possible answer.

  • Top quality support service
  • Video Tutorials

  • If you wish to watch how a task is accomplished or how an issue is rectified, rather than just reading about it, then check out our selection of instructional video tutorials. They address lots of different issues and will help you swiftly learn how to work with our Website Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 customer service and come with a sixty–minute ticket response time guarantee. Our skillful customer service technicians will be online 24–7 and will sort out any problem that you may stumble upon within maximum 60 minutes after the technical support ticket submission. Normally, an answer will be given to you within twenty minutes.