Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance staff is taught to shortly attend to all Linux shared hosting users’ queries and help requests. Through our ticketing system, you’ll be able to share your question and a support crew representative will go back to to you in only max sixty minutes. Realistically, practice has demonstrated that the regular response time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any concern you possibly have about Host Source’s products and services. We have consultants available on a regular basis to provide you with help at any time necessary. You’ll be able to the ticketing system or post an email any time, alternatively you can pick–up the telephone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Host Source’s Control Panel includes a substantial practical knowledge base which is built into all parts. In each part, you will find a Help press button which will load for you a list of step–by–step online classes on how to employ a particular option or execute a certain action. Moreover, we have prepared mini seminar films so you’re able to get a better idea of the Control Panel’s interface.