1 hour ticket response
We are specialized in giving a prompt and appropriate answer to each tech support ticket sent by a customer. Our skillful client support staff representatives will review your inquiry and will offer you the best option. We offer a 1–hour response time guarantee for all tickets. In reality, the average ticket response time has proved to be 20 minutes.
A Top–Class Customer Service
Each member of our support team has many years of experience in the Linux shared hosting field and most of them have worked for us for at least 5 years. They all are ready to answer all your queries in the most competent way possible.
An Easy–to–Browse Help Center
To help you find a quick tip on how you can use a given service, we have integrated a really intuitive Help section in your Website Control Panel. You can browse through an extensive collection of web hosting account management articles and website administration articles, consult the F.A.Q. section or watch our educational video tutorials.
