Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Answer Guarantee

  • Each ticket that you post to the customer assistance Dept will be responded to within up to 1 hour. The common issues are going to be replied to instantly. Nonetheless, if the support inquiry you have sent requires the assistance of a qualified technician, we will send the ticket to him and will notify you about the delay.

  • Top quality support service
  • Professional Client Help Service

  • We offer 7 days a week customer help through a ultra–fast ticket system built into your Control Panel. You’re able to e–mail us all the time about any of the apps that come pre–configured on the virtual server, such as the selected OS, the server management panel and our custom made Website Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • An exhaustive and regularly updated article base is integrated into our in–house built Website Control Panel. It offers quick tips about how to conduct all the important site control jobs. The Help section offers thorough how–to content articles and step–by–step video guides. You can open the Help area by clicking on the Help or Video buttons in the right corner of each Control Panel section.