A live chat is a real-time way of communication between a web hosting supplier's support crew and its customers. It is a very efficient method to get some information about the website hosting services or get some issue resolved since you are talking with a live agent. The benefits of using a real-time chat service instead of calling or opening a support ticket are the low chance of errors at the time you exchange data like usernames or domain names, the more rapid response time as the communication is real-time as well as the fact that you don't need to stay on the chat all the time - you're able to do something else while the agent examines the issue in question. Also, you can be a part of a live chat room from any computer that is connected to the web, avoiding the phone charges that you'll have to pay in case you are calling to a different country.
Live Chat Support in Shared Hosting
We provide a live chat support service for all Linux shared hosting that we offer and we will help you with almost everything live. If you do not have an account with us yet, we're able to provide you with more details about the packages to help you to select the most suitable plan. If you are a current client, we can help you with any general or billing matter and also with lots of common tech problems, for example an email address installation in a desktop e-mail client. If you are unable to give us a call for whatever reason or you are in a country where we do not have a local phone number, the live chat is the best way to contact us. Certainly, some matters need more time to investigate and test, which means that you'll have to open a support ticket to our technicians, but nonetheless, we will save your time and assist you with various issues on the chat.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is online every single day, even on holidays and weekends. It is the perfect way to find out more information about our semi-dedicated hosting services in case you don't have an account yet or to have some issue resolved in case you are a customer and our support representatives will help you quickly no matter what time of the day you join the chat. In case you're hestitating which package is more suitable for your sites, in case you need advice whether you need a specific upgrade and how to obtain it or when you've got problems setting up an e-mail account on your PC, you'll be able to contact us and we'll give you the needed details in a timely manner. The live chat is accessible even after our phone lines go off for the day, which means that when you have an account here, you can rest assured that you'll always find timely assistance with any kind of question or trouble that shows up.